Frequently Asked Questions
What do I need to know about gift certificates?
How do I use a gift certificate?
How do I check the balance on my gift certificate?
What if I don't want to send personal information over the Internet?
What steps are taken to keep my personal information private?
Does Cabd Collectibles protect my e-mail address too?
Are all of the beanies you sell NEW?
Where do you ship to?
What do I need to know about gift certificates?
Gift certificates can be used to purchase any items available on the Cabd Collectibles web site. Gift certificates are in
U.S. dollars.
Gift certificates are valid for 2 years from date of issue.
No taxes are charged on the purchase of gift certificates — applicable taxes are charged when gift certificates are redeemed.
When redeeming a gift certificate, any unused balance will be available on the gift certificate for future purchases.
Gift certificates cannot be used or redeemed anywhere except on our Site.
Gift certificates cannot be used or redeemed without the authorized code, cannot be redeemed for cash, cannot be replaced if
they are lost or stolen, cannot be used or redeemed towards previous purchases, and are not refundable.
Gift certificates can be used with other coupons and discounts offered by Cabd Collectibles.
If the value of your gift certificate does not cover the amount of your purchase, then you must use a another payment method
to pay for the remaining balance of that purchase.
How do I use a gift certificate?
In order to redeem this gift certificate please follow these steps:
1) Go to our site at Http://www.CabdCollectibles.com
2) Add to you shopping cart any products you wish to purchase.
3) Select the 'CHECKOUT' option.
4) Enter your personal details or if you are already registered just login.
5) Select the 'Gift Certificate' option as the payment method.
6) Enter your Gift Certificate ID and click the 'Submit' button.
If your gift certificate amount does not cover the total purchase price of your order, you will need to select an additional payment option type to complete your order and pay the balance left over. If you have more than one gift certificate, just start the process again from step 5.
If your gift certificate amount is more than the total purchase price of your order, the balance left over will still be available for use on another purchase from our site.
How do I check the balance on my gift certificate?
You must be logged in as a valid user to use this option!
Select the gift certificates option on the main page.
At the Gift Certificate Verification section, enter your gift certificate
id and select submit.
You will be given the original value of the certificate, the remaining balance,
the status of the certificate and the original issue date of the certificate.
*Please remember that gift certificates are only valid for 2 years from the
date of issue.
What if I don't want to send personal information over the Internet?
If you prefer to shop for products at Cabd Collectibles and order
by mail, you may do so. Just place your order on our web site and select the
Cash payment option at checkout time. This will allow us to reserve your items
until your payment is received. Send your payment to:
Cabd Collectibles
P.O. Box 316
Marysville, OH 43040 USA
Any information you give Cabd Collectibles, by mail or the Internet, is always kept in secured areas.
What steps are taken to keep my personal information private?
Your order information is sent to us through a "secure session" established with Secure Socket Layer (SSL). This technology
encrypts, or scrambles, your account information before it is sent to us, making it virtually impossible for anyone other
than Cabd Collectibles to read it. We protect all customer data against unauthorized access. We use secure technology,
privacy protection controls and restrictions on employee access, to safeguard your personal information.
Does Cabd Collectibles protect my e-mail address too?
We use your name & e-mail address to provide fast Customer Service communications and other services. Cabd
Collectibles does not sell, rent or exchange your identifiable customer information, including e-mail addresses.
If you have any questions regarding Cabd Collectibles Privacy Policy, you can
e-mail us through Support. Please be sure
to include your e-mail address so we can respond to your questions. If you prefer
you can write to us at:
Cabd Collectibles
Customer Service
P.O. Box 316
Marysville, Ohio 43040 USA
Are all of the beanies you sell NEW?
Yes. All of the Ty™ products we sell are brand NEW and in MINT condition with a MINT hang tag (MWMT), which is protected
for shipping unless otherwise stated in the item description. All other items by Ganz, Purr-fection and all of the other
manufacturers are also brand NEW and in MINT condition unless otherwise stated in the item description.
Where do you ship to?
We currently only ship to the following countries: Canada, United States and
United Kingdom.
If you need us to ship to any other country, please send us an email at Support
and we can calculate your shipping cost before you place your order. If you
have already placed your order, we will notify you of any changes that will
need to be made.
Cabd Collectibles reserves the right to modify, change or replace this policy at its discretion.
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