 Phone Tonya or Bill: Mon - Sun 12-9pm Est Fax: New number coming soon 24 hours a day Email: admin 24 hours a day We accept visa, MasterCard, american express, discover, debit cards, checks, money orders, cashier checks and paypal. Our secure shopping cart accepts all these forms of payment, you may also order by phone. We DO NOT ship C.O.D. Sorry but we can only hold orders for 7 {business} days, while awaiting check and money order payments. If paying by check we reserve the right to wait a 10 day period for the check to clear. We will send you our address in your email confirmation. ***International Customers, please read below*** When paying by credit card, we will immediately charge your credit card and prepare it for shipment. In the event an item is not in stock, we will notify you by email before processing your credit card and shipping the other items. We are required by law to collect sales tax on all NY orders, the amount depends on the county you live in. Returned checks will be charged $25. Checks that have been sent to collection will be charged $50 plus attorney's fees in addition to the amount of check. Some orders that arrive overseas may be subject to import fees. Please check to see if you will have to pay a fee. This has never happened with a package we have sent, but occasionally customs may stop a package and charge a fee. We have no way of knowing if this will happen or not. If any additional fee is due, it must be paid by you, BBoop's World is not responsible for these fees. Additionally, we only accept payments from overseas by check or money order in US funds, we are sorry but we cannot accept credit cards, from overseas orders. The exception to this rule, is if you have purchased from BBoop's World in the past, and we had no problems. International shoppers may Click here for a exchange rate conversion table.
Along with the many gifts and collectibles we offer, we now have on our site our handcrafted creations. These are handcrafted by us! If you see something you like but want a different color, name added, or a different design all together, please email us and we will see what we can do. All custom orders require 50% down, this is non refundable! Please note: If ordering items that are in stock at the same time as a custom order, additional shipping charges will apply. The exception is if you would like us to hold your in stock items while waiting for custom order items. Returns will be at BBoop's World discretion. If approved, all items that are not defective will result in a 10% restocking fee. You must notify us within 3 days of receiving your order. You may email or phone us, have your number on your invoice and the merchandise you wish to return and the reason why ready. Please return the merchandise promptly in its original condition in order to receive a refund or credit based upon your method of payment. We will not give credit for merchandise returned that does not include the original packaging, or has damaged packaging, so please be careful whenng your collectibles gift boxes. Shipping charges are not refundable {we only refund shipping charges, if we made the error} and orders that were originally shipped free of charge will be credited back minus the original shipping costs. Additionally, you must pay the shipping and insurance costs to return merchandise back [unless it's due to our error} to BBoop's World. The exception to this is listed in shipping damages. We must receive the merchandise within 7 {business} days from the date we approve your return in order to receive a refund or credit. The item needs to be in the same condition as it was when it was sent to you, and must be sent back to us the same way it was shipped to you(priority & insured). Prices in effect at the time of purchase are final. Credit will not be given for any change in prices. No exceptions. We are a authorized dealer for our lines, they remain stable, unless of course we have a sale :) No refunds on custom orders, no exceptions! Damage can happen, this is why we insure all packages! The following is what you must do if this does happen. Report any damage or breakage of your merchandise upon receipt to the carrier & us immediately. You MUST keep all packaging material for the carrier's inspection. We will be more then happy to replace or refund a damaged product but before replacement merchandise can be shipped to you, a damage claim for insurance purposes must be filed with the USPS. When ordering the shopping cart WILL NOT add the shipping, we have done this so we can charge the exact or close to exact shipping charges. After you place an order, and once we have received it we will then add the shipping charges. Please do not send your check or money order until you have received the grand total! Also if paying by paypal through the shopping cart, you will have to pay us again for the shipping charges, we will send this in the confirmation email. Please feel free to contact us if you would like to know what your shipping will be before ordering. For our handcrafted creations, please allow 2-4 weeks for shipping. If ordering for the holidays, or as a present, please order with enough time to receive your item. Please feel free to email us with shipping times :) ***If you live in Watertown, or the immediate surroundings, we can deliver your order for you, or make an arrangment for you to come pick it up.*** Here at BBoop's World we understand your need for privacy and are concerned on how information on you is used. Information about you, our guest is a very important part of our business. Rest assured that we do not sell, trade, or give out any of your information to any third parties. All information is only seen by us at BBoop's World, we use your information that you enter on our website or give us over the phone as a means of responding to you, taking your orders, improving our store and products, also to get to know you, as we truly are interested about our guests.
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