The information on these pages is intended for child care facilities who participated in the CyberStart initiative. Some of the information may be helpful to other visitors of this page, however the information is written to address the equipment and needs of CyberStart participants.

The Frequently Asked Questions section for each computer part contains lists of suggestions to try to solve the problems. Start at the beginning of each list and continue to follow the steps until the problem is solved. Once the problem is solved, you do not need to continue through the list (unless the directions specify differently.)

If you need assistance with computer care or troubleshooting, please call the toll-free support line at 1.866.704.6305.

Please select from the choices below:
Basic Care
Monitor
Computer (CPU)
Mouse
Keyboard
Printer
Speakers
Router
Internet
Email
Windows 2000
Files
Norton AntiVirus