Hints for online transactions

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**General Guidelines **

2.  Not only know your product, but know your seller too! Always check references, another little tip "hotmail.com, juno.com" can be set up by user these are free email addresses (not saying they would be fake, use your own judgment on them) 

3.  Communication, COMMUNICATION!!! This one of the most important
things when buying, selling or trading over the internet! 

4. READ the seller/traders ordering&information pages!! If you have questions about the products or prices ask the seller. If the seller doesn't want to answer or is rude, then maybe you should purchase from another! Remember to always be polite. 

5. If you do not intent to buy it, then don't place a order. That is just plain RUDE and you can find yourself on the "bad trader list" for that!!  

6. Not all traders/sellers have references, they might be new to this. If they don't have references you could always ask to pay COD, that way your sure to get your beanie's without losing money. Be advised COD does cost extra!! 

7. If you run into the unfortunate and you never received your product and the seller doesn't respond to you (give it at least a week) you can take action! Contact your local post office or file a complaint with the police department. PLEASE NOTE: make sure you get the sellers full name...address...state...zip code...phone number. Not all sellers list it on their page. Use your own discretion when dealing with P.O. boxes. 

**Buying**

2. Make sure you know the condition of the item, if you are not sure then ask. 

3. Let the seller know when you sent payment. Request that they let you know when your payment arrives and item is shipped.

4. Don't be surprised if the seller holds a personal check for 7-10 days.  

5. When you send a money order or certified mail save your receipts!! If something does go wrong, it may be the only way to prove there was a transaction. 

6. Inspect your order immediately when the beanie comes. Some sellers offer limited refunds, others do not. If there is a problem or damage, inform the seller immediately! 

7. If you are pleased with your order, let them know. We are here to make your shopping happy. Also it would also be appreciated to leave feedback for them.  This way your letting them know you were happy and other buyers will know that they can buy from this seller with confidence :)

**Selling**

2. Once you commit to selling an item at a price, don't back out of the deal, even if you do have a higher offer. The only exception is if the buyer has not confirmed or sent money for the item. If you will only hold the item a certain amount of days, make sure the buyer is clear of this. 

3. Clearly state the amount charged for shipping and handling and how you will
be shipping the item. 

4. Let the buyer know when their payment has arrived and item was shipped. 

5. Save all your shipping receipts, incase of damage.  

**Trading**

2. Both parties should agree upfront on the exact condition of the item, shipping method and shipping date. 

3. Once both parties are in agreement, ship the item on the agreed upon date. Send an email letting them know it was shipped. 

4. DON'T agree to send the items on the same day, then wait until the other item has arrived before sending yours. This is a great way to be put on the "bad traders list" The only exception to this is if you both agree that you may wait until you receive the parties trade. 

5. Once the item arrives, email the party and let them know.